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Privacy Policy
Privacy Policy for Vibe Collection
At Vibe Collection, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or use our services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit card details, payment method information, and billing address.
- Account Information: Username, password, purchase history, and preferences.
- Technical Information: IP address, browser type, device information, and browsing behavior on our website.
- Communication Records: Emails, customer service interactions, and feedback.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To process and fulfill your orders, including sending order confirmations and shipping updates.
- Customer Service: To respond to your inquiries, provide support, and address any issues or concerns.
- Personalization: To personalize your shopping experience and recommend products that may be of interest to you.
- Marketing Communications: To send you promotional emails, newsletters, and special offers, with your consent.
- Improving Our Services: To analyze and improve our website, products, and services.
- Legal Compliance: To comply with legal and regulatory requirements.
3. How We Protect Your Information
We implement a variety of security measures to safeguard your personal information, including:
- Data Encryption: Protecting sensitive information during transmission using Secure Socket Layer (SSL) technology.
- Access Controls: Restricting access to personal information to authorized personnel only
- Regular Security Audits: Conducting regular security reviews and audits to identify and address vulnerabilities.
- Data Storage: Storing personal information on secure servers.
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with third parties only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you (e.g., payment processors, shipping companies).
- Legal Requirements: When required by law, such as to comply with a subpoena, legal proceeding, or regulatory requirement.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to your personal information that we hold.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete.
- Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
- Data Portability: You have the right to request a copy of your personal information in a commonly used electronic format.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information
8. Contact Us
If you have any questions or concerns about this privacy policy or your personal information, please contact us at:
| Ground Floor, Swarnam Plaza, 21/1500 G, Chalakudy, Chalakudy, Thrissur, Kerala, 680307 |
E-mail : vibecollectionz01@gmail.com
